hbja's Responsible Gaming —
Your Protection Is Our Priority
hbja believes gaming should be for fun — not stress. Our tools, guidelines, and support team are always ready to keep your gaming experience safe.
What Is Responsible Gaming?
Responsible gaming means enjoying gaming as a healthy form of entertainment — never as a source of financial trouble or stress. For every member who joins the hbja platform, we want to ensure they can play mindfully by setting their own limits.
Online gaming is enjoyable, but it can carry risks. Some people end up spending too much time or money on gaming — this can be a sign of problematic gaming behaviour. hbja wants every player to stay safe and to get support when needed.
The minimum age to participate on our platform is 21. We strictly ensure that no underage person can play on this site. It is your responsibility to keep family members — especially children and teenagers — away from this platform.
Our Protection Tools
Use these tools to keep your gaming experience safe at hbja.
Self-Exclusion
If you want to take a short or long break from your account, activate self-exclusion. During this period you will not be able to participate in any game, and logging in will not be possible.
Deposit Limit Setting
Set the maximum amount you can deposit per day, week, or month yourself. Once a limit is set, it takes effect immediately.
Time-Out Feature
If you want to take a break for a few days, use the time-out option. During the selected period your account will be completely inactive — placing bets or making deposits will not be possible.
Session Time Reminder
Turn on session reminders to be reminded how long you have been playing. Once the specified time has passed, a warning message will be shown on screen.
Bet Limit Setting
Restrict the maximum amount you can wager within a given period. This keeps you from going beyond your budget and helps you stay in control of your gaming.
Round-the-Clock Support
If you experience any issues with gaming, contact hbja's 24/7 live chat or email [email protected] — you will receive a response in both Bengali and English.
Warning Signs of Problematic Gaming
If any of the signs below appear in yourself or someone you know, consider seeking help.
Watch Out for These Signs
- Repeatedly placing larger bets to try to win back money you have lost
- Spending more time or money on gaming than you planned
- Trying to stop gaming but failing
- Relationships with family, friends, or work suffering because of gaming
- Turning to gaming to escape stress, loneliness, or depression
- Taking on debt or hiding money from family to fund gaming
- Feeling restless, irritable, or frustrated when not gaming
- Prioritising gaming over sleep, eating, or daily responsibilities
Ask Yourself
- Am I playing only for fun, or in the hope of making money?
- Do I set a budget before playing and stick to it?
- Do I get angry or upset when I lose?
- Is gaming affecting my time with family or at work?
- Do I feel uncomfortable if I don't game every day?
How to Use the Protection Tools
After logging in to hbja, go to your account settings and find the Responsible Gaming section. The following features are available there.
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Self-Exclusion You can close your account for a set period — 7 days, 30 days, 90 days, or permanently. No login or transactions will be possible while self-exclusion is active.
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Deposit Limit Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing a limit takes effect after a set cooling-off period.
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Time-Out You can take a time-out from 24 hours up to 6 weeks. During this period your account is completely inactive and reactivates automatically once the period ends.
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Reality Check Reminder Every 30, 60, or 90 minutes a pop-up message will tell you how long you have been playing and how much you have lost or won in that session.
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Account Closure If you feel gaming is having a negative impact on your life, request a permanent account closure. This decision is final and we respect it.
21+ Age Policy
hbja is strictly a platform for those aged 21 and over. Age is verified at registration, and additional identity confirmation may be requested in cases of doubt.
Protecting Minors
Use parental control software on your device to prevent children or teenagers from accessing this site. Keep parental controls enabled in your browser.
Keep Your Account Private
Do not share your login details — username and password — with anyone else. Always log out after using the device and keep your password secure.
Tips for Safe Gaming
Follow these simple guidelines before and while playing at hbja.
Set a budget: Decide how much you will spend in each session beforehand and do not exceed that limit.
Play for entertainment: See gaming as entertainment, not as a way to earn money.
Take breaks: Do not play for long stretches without stopping — take breaks from time to time. Use the reality check reminder.
Let your family know: Be open with your family — that you game and that it is under control.
Don't play on emotions: Avoid gaming when you are angry, anxious, or under stress.
Don't chase losses: If you lose, take a break instead of placing bet after bet trying to win the money back.
Contact Us for Support
If you feel gaming is causing problems in your life or in the life of someone close to you, do not try to handle it alone. hbja's support team is always by your side.
Live Chat
Speak directly with our support team via hbja's 24/7 live chat. Support is available in Bengali or English — whichever you prefer.
Email Support
Send any questions about responsible gaming or self-exclusion requests to: [email protected] — we respond promptly.
Remember: Asking for help is a sign of courage. hbja's team is committed to standing by you. Reach out to us — we help without judgement.
Enjoy Safely — With hbja
Use our protection tools to play responsibly. Browse games or check the FAQ for more questions.